Cancellation & Refund Policy

You may reschedule a coaching session by providing 24-hour notice. Cancellations with less than 24-hour notice are non-refundable.


All contracts are binding. There are no refunds on coaching services.

When refunds are an option, the coachee can have one foot in the work and one foot out the door.

 

It helps both the coach and the coachee when there is a 100% commitment to the process.


If not completely satisfied with the process, the coachee is encouraged to let the coach know as soon as possible. The coach will then book in a free call with the coachee and design a plan to ensure the coachee gets the value they paid for.


Confidentiality


All information (recorded, documented, or verbal) that the Client shares with the Coach as part of the coaching relationship is confidential. The coach will never share the information with a 3rd party without the coachee’s agreement.

© 2020 By What's Missing © All Rights Reserved

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